At this one-day workshop, the facilitator, Dr. Jean-François Méthot will focus his presentation primarily on ethical reasoning and decision-making by using a variety of case studies pertinent to the materiel management environment. You will also be given the opportunity to discuss the Values and Ethics Code for the Public Service and learn more on how it can guide and support you in your daily professional activities. This session will be highly interactive and allow you to benefit from the collective experience of your colleagues. (Participation will be limited to 30 people and will be granted by date of registration received.)

Recognized by the TBS Professional Development and Certification Program for the Procurement, Materiel Management and Real Property Community.

Sponsored by Treasury Board of Canada Secretariat

On behalf of Training and Development Canada, Madeleine Lobb and her team of experienced facilitators will conduct this one-day workshop on how to apply the major principles of quality client service in your day-to-day activities within the context of Materiel Management in the Public Service. This lively and interactive workshop will focus on individual opportunities for quality service, identifying and taking advantage of client opportunities, and exploring and strengthening one's personal influence through individual and group exercises. You will leave this session with your own preliminary action plan on how to deal with your clients.

Recognized by the TBS Professional Development and Certification Program for the Procurement, Materiel Management and Real Property Community.

Sponsored by Treasury Board of Canada Secretariat